Matt Gonzales :: Strongly Curious />
		<h1><a href=

THE BROCHURE IS DEAD! LONG LIVE THE BROCHURE!

I was just reading the Firebelly Digital blog, where Firebelly CEO Duncan Alney colorfully expressed his disagreement with Mediasauce, another Indianapolis-based ad agency that, with much fanfare, recently pronounced the print brochure dead. So momentous was the alleged death that Mediasauce held a ceremony to commemorate it, and invited the public to join them.

At the event (which I didn’t attend), Mediasauce presumably told everyone that paper was fast growing obsolete, what with all of this modern computer technology at our fingertips. Rather than postpone the inevitable, why not get a leg up on slow-adapting competition and ditch brochures now, before it’s the cool thing to do?

The problem with this message, as Duncan astutely notes, is that the brochure is NOT dead — at least not yet. Perhaps “The Brochure Is Gasping For Life In The Face Of Certain Annihilation At The Hands Of The Greener, Cheaper (And, Let’s Face It, Sexier) Internet” just didn’t have the right ring to it. I digress.

notdead

That the brochure (and I assume by “brochure” they mean all print sales collateral like folders, one-sheets, etc.) is even dying is very much a debatable assertion. Oh, the skinny fellow has certainly ceded his position as the undisputed heavyweight champ of sales communications, but we’ve all known that for years. If the folks at Mediasauce really wanted to sound bold and audacious, they should’ve made this grand pronouncement 10 years ago.

Anyway, as Duncan said in his blog, the arrival of every new medium results in a maelstrom of claims it will spell doom for another, older medium. And yet, those old mediums stubbornly persist. There are some exceptions, most notably the 8-track tape. And it would be disingenuous to pretend vinyl records are of interest to anyone other than audiophiles and collectors.

But the brochure, well, it’s different. For instance, let’s say you’re a salesmen. Let’s say you sell caskets. And you’ve got this new, out-of-this-world line of Mahogany hardwood body boxes that you just know beat the hell out of every other Mahogany line on the market.

So you hit the road. You drive from mortuary to mortuary, talking up this killer set of Mahoganies, and how they’re made of the best virgin timber and are replete with beautiful marble inlays and have these shiny, reinforced steel handles. And as you finish each pitch and shake hands with each mortuary director, you hand off a business card (because those certainly ain’t dead yet) and off you go — without leaving so much as wallet-size photo of one of those beautiful corpse crates you’re trying to sell.

I know what you’re thinking. “Why not bring your laptop and show them pictures, and then send them to your web site,” or maybe, “Why couldn’t you give each target a CD-ROM or even a flash drive that contains a digital sales presentation?”

You could do those things. But then you’d be asking the mortuary director to take several extra steps to engage with your product. On the other hand, a good old brochure will sit there on his desk, beckoning him, tempting him, saying over and over again, “Please, please Mr. Mortuary Man come and flip through several pages of beautiful cadaver cartons!” A CD-ROM or a flash drive, or even a web site, will not do that.

And maybe you think you don’t need to do that. But you do. Especially if you sell something that really exists, and not just invisible, spurious ideas.


7 Comments

As I commented on Duncan’s blog, I’m surprised you would write a post about an event you didn’t attend and didn’t seek an understanding about what was presented.

Yes, we used a provocative title to get people’s attention. But our message was not as you have portrayed.

You can view the slidedeck here:
http://www.slideshare.net/MediaSauce/death-of-a-brochure

Scott Henderson
@scotttyhendo
MediaSauce

Posted by Scott Henderson on 16 April 2009 @ 10pm

Matt – lucid for sure.

The point is that the brochure is not dead. And lets not for a moment be elitist in our approach – lets remember that most of the world doesn’t have a laptop – perhaps a mobile phone for every person some day – but even that remains an ideal.

I did look through the slide deck that Scott mentioned, and I stand firm the brochure is not dead. I’m glad I didn’t attend because if I had – I’d be even more disappointed. We all know about databases, innovation, and using war strategy terms to go to sell another day. Im unconcerned with all of this to be frank.

Old technologies persist. There is a place and a need for them. So the book is not dead. And I’m not planning to show you how to use twitter while I tell you its not dead either. Sorry but Im over the hype. I think its time people starting keeping it real.

Duncan

Posted by Duncan on 17 April 2009 @ 7am

“On the other hand, a good old brochure will sit there on his desk, beckoning him, tempting him, saying over and over again, ‘Please, please Mr. Mortuary Man come and flip through several pages of beautiful cadaver cartons!’”

Beckoning him? Tempting him? What makes you so sure? Could I not just as “logically” suggest that instead, this brochure would indeed sit there and collect dust? And after it earns its fair share of coffee rings and doodles, I imagine this brochure could find itself buried beneath stacks of paperwork and desk clutter. And only until Mr. Mortuary Man’s secretary finally has mercy on the mess that is everyone’s desk these days will this brochure find itself tossed into the trash along with the thirteen other “compelling” brochures about caskets that crowded his already overwhelmed workspace. My point is that the fate of your brochure once in the hands of your customer is no way certain.

Posted by Steve on 17 April 2009 @ 9am

It seems like this debate is really about *what is effective*. Read our thoughts on the finer points of process at:

http://www.slaughterdevelopment.com/2009/04/17/the-dying-process/

Posted by Robby Slaughter on 17 April 2009 @ 4pm

[...] The local marketing scene has been discussing the fate of printed handouts.  Last month, mediasauce predicted the death of the brochure. Firebelly Digital insists (strong language warning) that the brochure will never die. Advertising pro Matt Gonzales sees both sides. [...]

Posted by Slaughter Development » Blog Archive » The Dying Process on 17 April 2009 @ 4pm

Scott: I watched the slide show. Of course, the message of the presentation was more complex and nuanced than my glib, speculative summary. But the gist — that the brochure is growing obsolete — is in fact a big part of its message.

Also — I was upfront about not attending. Readers were aware that my comments weren’t a review of the event, but rather a critique of the idea it represents.

Posted by Matt Gonzales on 22 April 2009 @ 8am

Steve, you are right, the fate of your brochure, or anything else, is uncertain. I was just being dramatic while pointing out that a brochure has the unique advantage of putting your products in front of a customer’s eyes — even when it’s not in use.

Posted by Matt Gonzales on 22 April 2009 @ 8am

Leave a Comment